When should you call for a Phone Visit?

There are many situations where you may need to call Doctors on Demand. Some of the most common include:

When you have a minor ailment or concern.
When you have an illness over the weekend or during a holiday.
When you’re traveling and can’t visit your primary care doctor
When you have a question about your general health or preventative care.
When you need a prescription refill.

When should you NOT call for a Phone Visit?

There are a few situations when it’s best NOT to call Doctors on Demand. In these cases, it’s best for you to see your primary care physician or visit an emergency room:

When you have an acute, severe, serious medical problem.
When your medical problem is overly complicated or complex.
When you need narcotics or lifestyle drugs, or any medications regulated by the DEA.

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